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Mobility Startups

Careem

Super app for rides, food delivery, groceries, and payments across Pakistan and MENA.

Dubai / Pakistan

careem.com ↗
Product TypeMobility + delivery super app
Target UsersCommuters, food delivery customers, and gig-economy users
App Store Rating4.63/5 from 126,272 App Store ratings
ServicesCareem is ‘the everything app’ for the region, making it easier than ever to move around, order food and groceries, manage payments, and more.
Key Features:Ride-hailingfood deliverygroceriespayments

About Careem

Careem is a ride-hailing and super-app platform operating in Pakistan for rides, food delivery, groceries, and digital payments, making it a major mobility and food delivery product in the market.

Customer Reviews

Approved publicly sourced Pakistan customer experiences. These reviews affect the customer reputation score below.

No approved Pakistan customer reviews yet. Related public sources (employee reviews, press, forums) appear below — they do not count toward the customer score until a real Pakistan customer review is approved.

Media & Mentions

Press and editorial coverage — does not affect customer reputation score.

  • ‏Adeeb Warsi‏ - ‏Chief Operating Officer at Careem‏ | LinkedIn

    ‏Adeeb Warsi‏ - ‏Careem‏ | LinkedIn تحترم LinkedIn خصوصيتك ‏⁦ ⁩تستخدم LinkedIn والأطراف الخارجية ملفات تعريف الارتباط الأساسية وغير الأساسية لتوفير خدماتنا وتأمينها وتحليلها وتحسينها، وعرض الإعلانات ذات الصلة (بما في ذلك ⁦ ⁩إعلانات الوظائف والاحترافية⁦ ⁩) داخل وخارج LinkedIn. معرفة المزيد من خلال ‏ سياسة ملفات تعريف الارتباط ‏ لدينا.⁦ ⁩‏⁦ ⁩حدد قبول للموافقة أو رفض لرفض ملفات تعريف الارتباط غير الأ

    View source · ae.linkedin.com
  • Careem vs InDrive vs Yango vs Bykea vs Shareide

    An honest 2026 comparison of Careem, InDrive, Yango, Bykea and Shareide in Pakistan — pricing model, where each is strongest, and which to ...

    View source · shareide.com
  • Dubai Taxi vs Uber Prices in Dubai [Including Careem]

    Compare Dubai Taxi vs Uber prices and Careem fares to find the most affordable ride in Dubai. Find out which service offers the best value.

    View source · propertyfinder.ae
  • Careem vs Uber: Service Quality in Pakistan | PDF | Taxicab

    The report finds that Careem provides better service in Pakistan compared to Uber based on factors like vehicle quality, driver behavior, fares, and customer ...

    View source · scribd.com
  • How Careem went from $100,000 founder bet to $3.1 billion Uber deal

    How Careem went from $100,000 founder bet to $3.1 billion Uber deal Skip Navigation VIDEO 13:00 13:00 How Careem went from a $100,000 founder bet to a $3.1 billion Uber deal Founder Effect Share Share Article via Facebook Share Article via Twitter Share Article via LinkedIn Share Article via Email Founder Effect How Careem went from a $100,000 founder bet to a $3.1 billion Uber deal Mudassir Sheik

    View source · cnbc.com

Review Platform Summaries

Aggregate platform listings — metadata only, not individual verified purchases.

  • Careem: rides, food, grocery - App Store - Apple

    ‎Careem: rides, food, grocery App - App Store Careem: rides, food, grocery Taxi, delivery, shops, pay Only for iPhone Free Share 198K Ratings 4.6 Age Rating 4+ Years Chart #148 Travel Developer Careem Language EN + 4 More Size 443.3 MB iPhone Meet Careem, the everything app for your everyday needs. Our playground — EAT, GET, GO & PAY - is the all-in-one app and has your back. Oh, and if you love a

    View source · apps.apple.com
  • Careem: Taxi, Food & Delivery – Apps on Google Play

    Careem: Taxi, Food & Delivery – Apps on Google Play Careem: Taxi, Food & Delivery Careem 3.5 star 1.38m reviews info USK: All ages info 50m+ Downloads Install Share USK: All ages Learn more Careem: Your City, One App. 💚 Meet Careem, the leading everything app in the MENA region that has your back. Whether you need to book a taxi 🚕, order food 🍕 near you, stock up on daily groceries 🛒 or send m

    View source · play.google.com

Legacy Public Mentions

Earlier curated mentions from the legacy pipeline — kept for reference. New Pakistan customer reviews appear in Customer Reviews above.

Negative
24 Aug 2026
“I am utterly dismayed with Careem’s service. The experience has been nothing short of infuriating. Despite being a loyal Careem Gold member, I’ve faced incessant issues with overcharging. Repeatedly, I’ve been overcharged; once I was charged 900Rs for a ride that should have cost 300Rs. This blatant error highlights a severe flaw in their software, and despite some efforts by individual team members to assist, the overall response has been woefully inadequate. Careem's monopoly is not a testamen”
— BrokeCollegeBoy (App Store review)
Neutral
7 Sept 2026
“Careem Reviews · Service. Users describe negative interactions with service, highlighting widespread frustration and disappointment.... · Customer service. People ...”
— Trustpilot reviewer
Negative
24 Aug 2026
“My family had booked careem in last couple of weeks couple of times in Islamabad and they have been charged the double the actual or estimated fare per kilometre. At the end when they received the bill it was of less amount while driver at the time of ending rides take more amount saying application is showing the kilometres traveled double the actual travel distance.. when my family contacted careem for returning the extra charges taken due to their application issue then 2nd time they were rud”
— Rbkashif (App Store review)
Positive
24 Aug 2026
“Your services had been wonderful. But now the pilots are complaining about the deductions you make for them. And now am the witness as for the past three months, the amount appears at the time of booking is always less by what we are charged at the destination. The drivers keeps us on waiting list and after ten fifteen minutes they transfer it to someone else. Who is to be blamed? Although you may be recovering from them but it was traveler who suffered. Please make sure that the services are ba”
— Asher Ikram (App Store review)
Negative
7 Sept 2026
“Careem pay for dubizzle — Looks likely a scam.. I don't think careem will make an error in url "orrder". Don't go ahead with it. Do only cash transaction when doing ...”
— u/wanderwithtam on r/dubai
Positive
24 Aug 2026
“Assalam o Alaikum! Careem! A popular ride-hailing app in the Middle East, North Africa, and South Asia. I've been using Careem for the past 07 years and find it convenient for daily commutes. The app is user-friendly, and drivers are generally prompt. I appreciate the: - Variety of vehicle options (Go, Economy, Business) - Real-time tracking - In-app payment methods - Fare estimates. However, I've experienced: - Occasional longer-than-expected wait times. ¥ Suggestions for improvement: - Enhance”
— Hayat Khan Yousufzai (App Store review)
Negative
7 Sept 2026
“Careem!!! BAD EXPERIENCE!!! — Careem uae is fraudulent company in UAE with pathetic customer service. Do not save any bank credit card on their app as they charge you without ...”
— u/Bek_Cactus on r/dubai
Negative
7 Sept 2026
“in mirdif. Extreme well done Careem for the bad service and finding the most lame excuse to cover for it. I wish I could give a -very star for this experience.”
— Forum user

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Quick answers about Careem

What does Careem do?

Careem is a ride-hailing and super-app platform operating in Pakistan for rides, food delivery, groceries, and digital payments, making it a major mobility and food delivery product in the market.

Where is Careem based?

Careem is based in Dubai / Pakistan, Pakistan.

Does Careem have a good reputation?

Careem currently holds a reputation score of 36/100 (Negative) on BrandMentions.pk, based on 8 public mentions. The score starts at a neutral 50 and moves with each curated mention.

How can I share my experience with Careem?

If you have seen a real public review or comment about Careem — on social media, forums, or review platforms — submit it on this page. Our team checks the source before publishing, and community submissions carry more weight in the score than our own curation.

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